Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including your name, email address, and organization details when you create an account. When you participate in quizzes, we collect your responses and performance data. We also automatically collect usage data such as device information, IP address, and browser type.

2. How We Use Your Information

• Provide, maintain, and improve our services
• Process quiz results and generate analytics
• Send you technical notices and support messages
• Respond to your requests and inquiries
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activity

3. Data Sharing & Disclosure

We do not sell your personal information to third parties. We may share your information with service providers who assist us in operating our platform (e.g., hosting, payment processing, analytics). Quiz results and performance data are shared with the quiz host/organization as part of the service. We may disclose information if required by law or to protect our rights.

4. Data Storage & Security

Your data is stored on secure servers with encryption at rest and in transit. We implement industry-standard security measures including access controls, regular security audits, and monitoring. While no method of transmission over the Internet is 100% secure, we strive to protect your personal information.

5. Data Retention

We retain your account data for as long as your account is active. Quiz session data is retained for the duration specified by your organization's plan. You can request deletion of your data at any time by contacting us at [email protected].

6. Your Rights

• Access and receive a copy of your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent at any time

7. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party tracking or advertising cookies. Analytics cookies are used in aggregate to improve our service and can be opted out of via your browser settings.

8. Children's Privacy

GumbalUp is designed for use by organizations and their participants. We do not knowingly collect personal information from children under 13 without parental consent. If you believe a child has provided us with personal information, please contact us.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at our contact page or email us at [email protected].